Robinsons closure: What went wrong for them, the future of departmental stores

Singapore’s battered retail sector recently claimed another casualty, 162 year old Robinsons. Despite surviving World War II, a major fire in 1972 and a few financial crises, Robinsons has lost to Covid-19. But was the pandemic the only factor in Robinsons closure? And what is the future of departmental stores? Lucas Tok, Section Head, Digital Marketing & Branding, School of Business, Singapore Polytechnic shares more.

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